Customer Service: cs@divisioncase.com
$4.99
Thank you for choosing Division Case for your custom smartphone case needs. Below is our shipping policy outlining delivery times, processing times, and shipping costs:
Delivery Times:
Processing Times:
Shipping Carrier:
Shipping Costs:
Please note the following:
If you have any further questions or concerns regarding our shipping policies, please don't hesitate to contact our customer support team for assistance. We appreciate your business and strive to provide the best possible service to our valued customers.
Accidentally order the wrong size? If your order hasn't been shipped yet, please reach out to us at support@divisioncase.com. During business hours, we typically respond within 2-4 hours.🙂 If you need to return or exchange your product for any reason within 30 days of purchase, simply contact us at support@divisioncase.com and we'll help you through the process. Please note that all sales are final for custom orders and clearance products. Thanks!.
If you find that the item is broken, defect or faulty when you receive the item, please contact us for return or exchange immediately. Purchased product can be exchanged or ask for money refund in an unused shape for within 14 days of delivery. This return policy does NOT apply if it related to the buyer's mistakes. We will refund you after receive the returned item.
If the item you received is faulty or incorrect, please contact us support@divisioncase.com and don't forget quoting your order reference number. Please always contact us BEFORE shipping your item back to us. We can offer you exchange or money refund then.Â
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