Shipping Policy

Thank you for choosing Division Case for your custom smartphone case needs. Below is our shipping policy outlining delivery times, processing times, and shipping costs:

  1. Delivery Times:

    • Shipping to the United States: Orders typically arrive within 5-7 business days.
    • Shipping Worldwide: International orders generally arrive within 14-21 business days.

  2. Processing Times:

    • Production of custom cases takes approximately 1-3 business days, excluding weekends (Saturday and Sunday).

  3. Shipping Carrier:

    • All shipments are sent via USPS (United States Postal Service) for reliable and efficient delivery.

  4. Shipping Costs:

    • Shipping to the United States: $4.99 flat rate.
    • Shipping Worldwide: $25.00 flat rate.

Please note the following:

  • Processing Time: The production process for custom cases takes approximately 1-3 business days to complete. Orders placed on weekends (Saturday and Sunday) will begin processing on the following business day.
  • Shipping Delays: While we strive to ensure timely delivery, please be aware that unexpected delays may occur due to factors beyond our control, such as customs clearance procedures or inclement weather conditions.
  • Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information to monitor the status of your delivery.
  • Customs Duties and Taxes: International customers may be subject to additional customs duties or taxes imposed by their respective countries. These fees are the responsibility of the recipient and are not included in the purchase price or shipping charges.
  • Address Accuracy: Please ensure that your shipping address is accurate and complete to prevent any delays or misdeliveries. Division Case is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you have any further questions or concerns regarding our shipping policies, please don't hesitate to contact our customer support team for assistance. We appreciate your business and strive to provide the best possible service to our valued customers.